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Access control

Users sign in to the Internal Technical Assistant with their company email, using any authentication method enabled for your team: Google, Microsoft, SSO, or an emailed one-time password.

The Internal Technical Assistant integration is created automatically with every Kapa project. Access to a project in the assistant is determined by the Use Internal Chat Assistant project permission:

  • Users with the Owner role automatically have permission for all projects where the assistant is enabled.
  • Users with Member or User roles can be explicitly granted the permission by an Owner.

Team-wide access​

You can configure a project to be accessible by default to all team members:

  1. Go to the Kapa platform.
  2. In the project selector dropdown, select the project you want to configure.
  3. Go to Integrations and open the integration setup for the Internal Technical Assistant.
  4. Check the Enable team-wide access option and save.

Enable team-wide access option

Automatic user provisioning​

When your team has an authentication method with self-signup enabled, anyone signing in with your organization's domain becomes a User in your Kapa team automatically.

Automatic provisioning works hand in hand with team-wide access: when both are enabled, any employee in your organization can access the assistant without individual setup.