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Static IP addresses

Some teams keep a knowledge source behind an IP allowlist or firewall, for example a self-hosted GitHub Enterprise Server. Kapa can send a source's requests from a fixed set of IP addresses, so you can allow Kapa through your firewall or allowlist and Kapa can still reach your instance.

GitHub Enterprise​

You can turn this on yourself when adding or editing any of the following GitHub source types:

  • Code
  • Issues
  • Pull Requests
  • Discussions

To do so:

  1. Override base URL (optional): for GitHub Enterprise Server, set this to your REST API base, for example https://github.example.com/api/v3. Leave it empty for public github.com.
  2. Use static IPs: enable this to route the source's requests through fixed IP addresses.
  3. Allowlist these IPs: the form lists the exact addresses to add to your firewall or GitHub IP allowlist so Kapa can reach your instance. They are:
    • 34.70.230.95
    • 34.68.245.31
  4. Save the source.

Other source types​

Static IPs are available on request for other sources behind an IP allowlist. Contact your Kapa representative or open a ticket in the support portal.