Billing and payments
All billing and payment inquiries should be directed to our finance team at finance@kapa.ai.
Common billing requests
The finance team can help you with:
- Updating billing details
- Changing payment methods
- Accessing invoices and billing history
- Modifying subscription plans
- Questions about charges or usage
How to submit a request
Email finance@kapa.ai with your request and include:
- Your company or account name
- A description of what you need help with
- Any relevant details about the change you're requesting
The finance team will respond to your inquiry and guide you through the necessary steps.