Billing and payments

All billing and payment inquiries should be submitted as a billing request in the Kapa support portal.

Common billing requests

Our team can help you with:

• Updating billing details
• Changing payment methods
• Accessing invoices and billing history
• Modifying subscription plans
• Questions about charges or usage

How to submit a request

Open a billing request in the support portal and include:

• Your company or account name
• A description of what you need help with
• Any relevant details about the change you're requesting

Our team will respond to your request and guide you through the necessary steps.