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Billing and payments

All billing and payment inquiries should be directed to our finance team at finance@kapa.ai.

Common billing requests

The finance team can help you with:

  • Updating billing details
  • Changing payment methods
  • Accessing invoices and billing history
  • Modifying subscription plans
  • Questions about charges or usage

How to submit a request

Email finance@kapa.ai with your request and include:

  • Your company or account name
  • A description of what you need help with
  • Any relevant details about the change you're requesting

The finance team will respond to your inquiry and guide you through the necessary steps.