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Using the bot

You can interact with Kapa in three ways:

  1. Direct messages: message Kapa one-to-one and it responds in a thread to keep conversations organized. This requires a Global Workspace installation.
  2. Channels: in channels where Kapa is enabled, mention it with @kapa.ai or simply type your question, depending on whether forum mode is enabled.
  3. Existing threads: mention @kapa.ai in any thread to bring Kapa into the conversation. It reads the prior messages for context and answers with the full conversation in mind.

For the best experience, start a new thread when switching topics, ask follow-up questions when you need clarification, and tag Kapa in an existing thread when it should consider the conversation context.

Attaching files​

You can upload files along with your questions to provide additional context. Attach the file to your message when asking Kapa a question, by clicking the + button in the message composer or by dragging and dropping the file into the chat.

Kapa considers the uploaded content as part of your question and uses it as additional context when formulating its response. See the full list of supported file types.