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Skipped Answer Indicator

An informational text when the deflector skips generating an answer.

  • Attribute Name: skipped-answer-indicator
  • Inheritance: None

Parameters​

ParameterDescriptionDefault Value
data-skipped-answer-textThe pre-submit informational text. The component is rendered only if this parameter is set.Not defined

Example​

By default, the deflector does not display a message when an answer is skipped. If you want to provide visual feedback whenever Kapa skips generating an answer, set the data-skipped-answer-text parameter with the text that you want to display, and use the data-skipped-answer-indicator class of parameters to define the styles.

<script
  async
  src="https://widget.kapa.ai/kapa-support-form-deflector.bundle.js"
  data-integration-id="YOUR_INTEGRATION_ID"
  ...
  data-skipped-answer-text="We weren't able to provide an AI answer this time. Click the submit button again to submit your ticket."
  data-skipped-answer-indicator-padding-y="12px"
  data-skipped-answer-indicator-color="#663399"
  data-skipped-answer-indicator-opacity="0.8"
></script>