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Data sources FAQ

This document addresses common questions about data sources in Kapa.ai.

Does Kapa support ingesting source code?​

No, Kapa does not currently support ingesting source code directly. The platform is designed for knowledge articles such as documentation, help guides, and support content.

Source code ingestion involves different challenges than processing documentation text and isn't part of the core product at present.

Alternative: Consider ingesting documented code examples, tutorials, or explanatory documentation instead of raw source code.

Does adding an LLMs.txt file improve accuracy?​

Kapa does not currently support the LLMs.txt standard. The platform already includes built-in features that address similar goals:

  • Project-specific context configuration
  • Retrieval mechanisms for finding relevant sources
  • Optimized parsing of documentation content

Kapa's existing functionality provides solutions for accuracy without requiring this file. The platform may consider supporting LLMs.txt if it becomes more widely adopted in the industry.

Does Kapa support Jira Service Management issues?​

Yes, the Jira data source covers issues from Jira Service Management (JSM). When connecting Jira as a data source:

  • Ensure the authentication token includes permissions for JSM projects
  • Kapa ingests JSM issues along with standard Jira issues
  • Standard Jira issue fields are fully supported as documented

While JSM adds special fields to support customer-facing tickets, Kapa focuses on processing the standard Jira issue fields that are common across both systems.