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Source Analytics

Which sources are most commonly used to generate answers? The "Source Analytics" feature on the kapa platform enables you to identify the sources most often cited in your answers. Since kapa ensures that all information provided in answers is grounded in knowledge sources, this tool is helpful for understanding which parts of your documentation are utilized the most.

Analytics Source Analytics

How It Works​

  • Most Common Sources: The platform showcases the sources that are most often cited in kapa's answers, giving you insight into which documents or information are most valuable to your users.
  • Explore Source Hierarchies: You can explore source within the tree structure for easy navigation through the data (e.g., to also see which pages or subpages are most commonly cited).