Pre-built integrations

There are two ways to put Kapa in front of your users. Pre-built integrations deploy out of the box: once your data sources are connected, you enable an integration, configure a few options, and it is live. This includes the Website Widget, the Support Form Deflector, the MCP server for your users, the Slack and Discord bots, the Zendesk Agent, and the Internal Technical Assistant. You can adjust their behavior and tone through Customizations, but you do not write code to build them. This section documents these integrations.

Alternatively, you can use Kapa as a building block: the Agent SDK, MCP for agents, Chat SDK, and the HTTP API let you build your own experience on top of the same knowledge base. Those are documented in Building with Kapa and appear below marked as "Build your own".

Head over to the Showcase to see how companies like n8n, Mapbox, OpenAI and Reddit are using the Kapa integrations.

Website WidgetEmbed kapa.ai on your website or in your app to provide instant self-serviceUsed by Nokia, ClickHouse, Reddit, and 150+ others

MCP for usersProvide a hosted MCP server to your users and internal teams

Slack BotDeploy kapa.ai as a Slack bot on your own workspace to answer questionsTrusted by teams at Airbyte, Mixpanel, and more.

Discord BotInstall kapa.ai as a Discord bot to help community members get answersPowering AI support in communities at OpenAI, Langchain, and more

Internal Technical AssistantPrivate AI assistant for your team with access to internal knowledgeEmpowering teams to find answers from internal documentation instantly

Support Form DeflectorIntercept support tickets with AI-powered answers before submissionReducing ticket volume by 40% on average, up to 70% for leading companies

Zendesk AgentUse kapa.ai in the Zendesk app to suggest answers to agentsEnhancing support at CircleCI, Mapbox, and more.

MCP for agentsBuild your ownConnect an agent you are building to your knowledge base over MCP

Agent SDKBuild your ownEmbed an AI agent in your product with custom tools, streaming, and human-in-the-loop approvalBuild in-product agents powered by your knowledge base

Chat SDKBuild your ownReact SDK for building custom chat interfaces with streaming and feedbackPerfect for modern React development workflows

Build on APIBuild your ownBuild custom AI assistants integrations directly into your appEnabling Netlify and others to build reliable AI assistants

Missing an integration?

We are always working on expanding our pre-built integration options. If the platform you need is not listed here, please contact us. If you need full control over the experience instead, you can build your own with the Agent SDK, MCP, or the HTTP API.